Customer Service
Service
I hope you are delighted & satisfied with your new purchase. If not, exchanges are gladly accepted. Please keep in mind that colors and fabrics often vary from computer to computer. If what you received is not what you expected, we will gladly exchange the item.
Please note we do exchanges only and not refunds
Exchange
Merchandise can be exchanged within 15 days of receiving your order. Shipping/postage, and/or customs fees cannot be refunded. Please contact us before returning any merchandise so we can be watching for it.
Shipping
We strive to ship orders with 3 business days of order receipt. You will be notified when your beautiful scarf ships so you know when to expect it. All products are shipped via UPS and standard rates apply.